GPS Tracking Is Not Working When I Clock In

If GPS tracking is not working during clock in or clock out, try the solutions below:

Possible Solutions

• Make sure the device’s Location Services or GPS is turned on before attempting to clock in or clock out.

• Verify that the browser or application has permission to access your device location. If location access was previously denied, enable it in your device or browser settings.

• Ensure that your internet connection is stable, as GPS tracking may not function properly with a weak or unstable connection.

• Refresh the page or close and reopen the application before trying again.

• Try moving to an open area with a stronger GPS signal, especially if you are indoors or inside a building with weak reception.

• Restart the device to refresh location and GPS services.

• Try using a different browser or device to check if the issue is device-related.

• Make sure your device date and time settings are set correctly, as incorrect device settings may affect GPS tracking.

Still Need Help?

If the issue persists, you may submit an issue to our support team through Submit an Issue.