I’m Getting an Error Message When I Submit a Request

If you receive an error message while submitting a request, try the solutions below:

Possible Solutions

• Make sure all required fields are filled out correctly before submitting the request.

• Check if the selected dates, leave type, or request details are valid and complete.

• Refresh the page and try submitting the request again.

• Ensure that your internet connection is stable while submitting the request.

• If you are uploading an attachment, verify that the file is supported and does not exceed the allowed file size.

• Try logging out and signing back into your account before submitting the request again.

• Try using a different browser or device to check if the issue is related to the current browser session.

• Wait a few minutes and try again, as temporary system delays or syncing issues may affect request submissions.

Still Need Help?

If the issue persists, you may submit an issue to our support team through Submit an Issue.