Pending Requests Not Appearing

If pending requests are missing or not appearing in the system, try the solutions below:

Possible Solutions

• Refresh the page and wait a few minutes for the requests to load completely.

• Check if the correct request category or tab is selected, such as Leave, Overtime, or Certificate of Attendance.

• Verify that the selected date range or filters are not hiding the pending requests.

• Make sure the request was successfully submitted before checking the pending request list.

• Try logging out and signing back into the account before checking the requests again.

• Ensure that the employee has a stable internet connection while submitting the request.

• Try using a different browser or device to check if the issue is related to the current browser session.

• If the request was recently approved, rejected, or deleted, it may no longer appear under pending requests.

Still Need Help?

If the issue persists, you may submit an issue to our support team through Submit an Issue.