Timesheet Is Showing Incorrect Hours

If the timesheet is displaying incorrect working hours, try the solutions below:

Possible Solutions

• Verify that the employee successfully completed both clock in and clock out records for the workday.

• Check if the employee clocked in or out at the correct time and date.

• Make sure the employee is assigned to the correct shift or work schedule.

• Refresh the page and review the timesheet again after a few minutes, as attendance records may take time to sync.

• Check if overtime, break time, or undertime settings affected the total computed hours.

• Ensure that the device date and time settings are correct before recording attendance.

• Try logging out and signing back into the account before checking the timesheet again.

• If the issue only affects a specific employee, review the employee’s attendance records for missing or duplicate entries.

Still Need Help?

If the issue persists, you may submit an issue to our support team through Submit an Issue.